Track my order

As soon as your order ships, you'll receive a confirmation email with your tracking number and a link to follow your parcel in real time.

Timing: your order is prepared within 1 to 4 business days, then usually delivered within 2 to 5 business days in mainland France, and within 3 to 8 business days in the rest of the European Union.

Can't find the email? Please check your spam folder. If you created an account, you can also find your orders in your customer account.

A problem with your delivery? Write to us via the Contact page with your order number: we'll get back to you quickly.